What are daily opening and closing checklists?
A “daily opening” and a “daily closing” checklists are lists of all the different tasks that the employees must carry out, both at the start of the day, and at the end.
This checklist can be just a print-out, or it can be displayed on a tablet with a separate list of tasks for the front of house (FOH), back of house (BOH), and the management team.
Daily opening and closing checklists have become essential during Covid-19 and they make life easier for the whole team, since they know exactly what needs to be done and make sure that they have completed those tasks as needed.
Why is it important?
Having a checklist helps you to stay organised, and to ensure that no crucial tasks are forgotten. With Covid-19, restaurants had to adapt and change their daily operating procedures to adhere to the new regulations, and therefore, a lot of new daily tasks had to be added to the already lengthy list, that the employees have to follow in order to comply with the hygienic requirements. Here at CeleryHQ in Malta, the government requires establishments to utilise single-use products such as paper toilets, menus and so on.
However, checklists serve a lot more different purposes than to ensure that the Covid-19 regulations are followed. They allow you to keep track of the efficiency of your employees, reduce the opening and closing times whilst increasing the quality of work, as well as save money by reducing the cost of electricity, air conditioning and gas too – which might have been left on or left open by your employees after the shift. This is because checklists reduce the amount of mistakes by as much as 33%! You will end up with a less time-consuming system and a much more efficient one too, helping you to anticipate next day’s opening whilst increasing the safety of your customers and your employees'.
According to Upserve, making sure that there’s an opening and closing checklist to follow will ensure that your premises are neat and clean. According to a research by P&G Professional, 85% of customers agreed that dining in a clean restaurant is just as important as food quality. When your employees are more efficient, your restaurant’s operations are bound to run seamlessly. Ensuring that things are organised and tidy guarantees a more positive experience for customers and gives your employees the opportunity to leave earlier at the end of the night, which ultimately reduces your labour costs and increases your profits.
3 major points to take away:
Using a digital checklist saves you time, money and space.
It is eco-friendly and reduces error.
Your restaurant will run more efficiently.
Why not go digital?
As a restaurant owner, you can save precious time and money by leaving the old paper checklist behind, and adopting a technologically advanced method.
Digital restaurant checklists can be customised easily and they provide for much quicker inspections than paper restaurant checklists, which are not flexible, require more time to update and to communicate to your employees. Using a digital checklist is an environmental-friendly option and saves you money by avoiding having to print paper checklists. Eliminating the need to print large amounts of paper also saves you filling space and storage, since the digital checklist reports are stored and sorted automatically on a secure cloud storage, which you can access must more easily. Adjustments are also easier to do with digital checklist reports, compared to messy and sometimes illegible paper checklist reports.
You can create position-specific tasks and organise the time of your employees better.
For example, you can divide the opening and closing tasks and assign them to particular employees; meaning that your restaurant manager, head-chef, waiter and bartender all have a different set of tasks to complete.
Unsure where to start?
Download our opening and closing checklists, which include Covid-19 safety measures.