How did Covid-19 affect the catering industry?
When Covid-19 hit Europe, most countries decided to implement a form of lock-down, whether total or partial, when the cases started increasing drastically in order to limit the spread of the virus as much as possible. Non-necessary businesses were forced to close temporarily too, including restaurants and retail. Restaurants that did not offer deliver/take-out options prior to the outbreak had to adapt quickly and efficiently; restaurants offering these services also had to rethink their plan of attack to attract more customers to avoid having to shut down permanently. In fact, those restaurants that did not manage to act fast enough suffered the most, along with smaller businesses.
We only need to take a look at Statista’s graph to see the huge decrease of seated diners in restaurants worldwide. Unfortunately, this number still doesn’t exceed -20%, and according to Eater, the majority of owners do not expect a return to normal for another 6 months.